Privacy Policy

Environ
Unit 1 Chester House, 1–3 Brixton Road, London SW9 6DE
Email: enquiries@myenviron.co.uk

Last updated: 26 June 2026

1. Introduction

This Privacy Policy explains how Environ (“we”, “us”, “our”) collects, uses, stores and protects personal data when you interact with us, visit our website at myenviron.co.uk, or when we provide our services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, Environ is the data controller responsible for your personal data.

2. Information we collect

We may collect and process the following categories of personal data:

  • Contact details — name, email address, telephone number, postal address.
  • Client and project information — details you provide in connection with quotations, projects, maintenance and service delivery.
  • Financial and transactional data — billing details, invoices, payment records and related accounting information necessary to manage our commercial relationship.
  • Website usage data — IP address, browser type, pages visited and similar analytics data collected via cookies and similar technologies.
  • Correspondence — records of communications between you and us.

3. How we use your information

We use personal data to:

  • provide quotations, deliver our services and manage projects;
  • administer our relationship with you, including invoicing, payment and account management;
  • respond to enquiries and provide customer support;
  • operate, maintain and improve our website;
  • comply with our legal, regulatory and accounting obligations;
  • send service-related communications and, where you have consented, marketing communications.

4. Lawful bases for processing

We rely on the following lawful bases under the UK GDPR:

  • Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legal obligation — where we must process data to comply with the law (for example, maintaining accounting records).
  • Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights.
  • Consent — where you have given clear consent, for example for certain marketing communications.

5. Sharing your information

We do not sell your personal data. We may share it with:

  • service providers and contractors who support our business operations (for example, IT, accounting and payment providers), under appropriate confidentiality and data-protection terms;
  • our accounting and bookkeeping software providers, including Intuit QuickBooks, where used to manage invoicing and financial records;
  • professional advisers, such as accountants, auditors and lawyers;
  • regulatory authorities, law enforcement or other third parties where required by law.

Where data is processed outside the UK, we take steps to ensure an adequate level of protection in accordance with applicable law.

6. Data retention

We retain personal data only for as long as necessary for the purposes set out in this policy, including to satisfy any legal, accounting or reporting requirements. Financial records are typically retained for at least six years in line with UK statutory requirements.

7. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

8. Your rights

Under the UK GDPR you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your data in certain circumstances;
  • restrict or object to certain processing;
  • request data portability;
  • withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at enquiries@myenviron.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Cookies

Our website uses cookies and similar technologies to function correctly and to analyse usage. You can manage cookie preferences through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent revision.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Environ
Unit 1 Chester House, 1–3 Brixton Road, London SW9 6DE
Email: enquiries@myenviron.co.uk